Business English for Customer Care

Upper Madison College

價格
school-reference
detail

課程主題

聽, 說, 發音, 讀, 寫作, 詞彙, 語法 和 活動

課程表

課程長度
8 周
開學日期
13 1月 2025 和 10 2月 2025
每星期的開班數
28 lessons per week (每節課大約 45 分鐘)
上課日
週一 - 週五
學校假期
23 12月 2024 - 03 1月 2025

UMC 在上述節日裏不上課。學校不會補償因節日而缺失的課程,所以請相應地選擇開學日期。

上課時間

上午會議
09時00分00秒 UTC - 12時15分00秒 UTC
下午會議
01時00分00秒 UTC - 02時30分00秒 UTC

課程表受空缺性和季節性調整

詳盡課程說明

This program is designed for high intermediate and advanced level students who are trying to improv their English which will be essential in a modern business field.
This course is beneficial if you want to work in sales or customer service department of a company, or you might have direct contact with customers in a bank, hotel or restaurant. Or perhaps, you speak to customers on the phone from a helpdesk or a call center. In all these situations, you need language skills and specific techniques to be able to communicate successfully.
Business English for Customer Care (BECC) not only offers expressions and vocabulary, it also addresses strategies related to the effective use of English in a business context.

課程水準

中間
中高級
進階
上課第一天,您需要接受水準測試評估,決定適合您的課程 您也可能來到多倫多前參加這個考試。

班級人數

平均 10 位學生
最多 14 位學生

學生年齡

年齡區間 14 歲以上

證書

在課程結束時,我們會頒發您結業證書
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照片

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  • 學校的教職人員 30/30
reviews

評論

86% 推薦率

基於 7 條評論
5 顆星
6
4 顆星
0
3 顆星
0
2 顆星
0
1 顆星
1
教學品質
學校設施
課外活動
學校地點
住宿

"Was a nice experience and I learned so new things"

Kristof Ivancsy, 學生表格 奧地利

It was good, but I was in a lvl 11 class and it was to easy for me. Thats like the only thing I found bad. Everybody was nice to me...

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我對該學校的評分

教學品質
學校設施
課外活動
學校地點
學習長度
1 周
學習日期
12 Aug 2024 - 23 Aug 2024
您會推薦這所學校嗎?
這是一條認證過的評論。這名學生此前曾通過Language International預訂了該學校的課程。
Lama Rahman, regional Marketing Manager at Upper Madison College responded to this review.
04 September 2024

Thank you Kristof for your review.
It was a pleasure having you at school and sorry regarding your level but we are placing students according to the placement test they do. sometimes test is not that accurate so we do have other measurements in place as to repeat the test after one week or if student gets high mark after 2 weeks, he/she would be moved to higher level. Unfortunately due to your short time registration, it was hard to fix such issue.
I really wish you the best in your future and would love to have you again for other programs.
Good luck dear Kristof.

"Clean, friendly, helpful and good to remember to."

Kristof Doboczy, 學生表格 加拿大

On the first day I was put in the wrong group but apart from that my experience with the school is very good. The teachers are kind, helpful, friendly and so are the students. Right now I can’t think of anything what I didn’t like. The school trips were also very good.

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我對該學校的評分

教學品質
學校設施
課外活動
學校地點
學習長度
3 周
學習日期
10 Jul 2023 - 4 Aug 2023
您會推薦這所學校嗎?
這是一條認證過的評論。這名學生此前曾通過Language International預訂了該學校的課程。
Lama Rahman, regional Marketing Manager at Upper Madison College responded to this review.
23 August 2023

Thank you kristof for taking the time to write a review. It is highly appreciated.
It was a pleasure having you this Summer.
On behalf of Upper Madison college, I would like to apologize for the first day mistake and the only excuse that we were super busy with the biggest intake during 2023 which push us to act fast to accommodate all the students needs at their first day and as a result I didn't take the time to read carefully the full instructions and sent you to the wrong group. Sorry again for this mistake.
UMC is happy that you had good time during your period of program and looking forward to have you again in the future.
Good luck

"Exceeded my expectations"

Eduardo Da Conceição Alves, 學生表格 巴西

I liked all of the teachers so much. The environment was so good and all the staff were caring.

The school was located at an easily accessible region.

I loved my classmates; all of them came from different parts of the world.

My homestay was awesome. They were attentive and helpful. I recommend them.

I now feel more confident about my English skills. I have improved my English a lot.

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我對該學校的評分

教學品質
學校設施
課外活動
學校地點
住宿
學習長度
1 周
學習日期
14 Sep 2015 - 25 Sep 2015
您會推薦這所學校嗎?
這是一條認證過的評論。這名學生此前曾通過Language International預訂了該學校的課程。

"I absolutely loved UMC for several reasons."

Kamilya Zhumayeva

First, the teachers and staff here were very good. They were always friendly towards students. From the very beginning, they did everything so students would feel home at UMC.

Second, I liked all my classmates! All of them came from different parts of the world, and by talking with them I learned more about different cultures and countries.

UMC was something new for me, and I am happy to have been part of this school!

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我對該學校的評分

教學品質
學校設施
課外活動
學校地點
住宿
學習長度
11 周
學習日期
13 Jul 2015 - 28 Sep 2015
您會推薦這所學校嗎?

"Excellent!"

Ada Yu

My experience at UMC was great! The staff there were very nice and willing to help whenever I needed their help. The teachers there were patient; if you had questions, they were more than happy to explain it to you. UMC is located right next to the subway station which made the commute easier. UMC also had an English only policy which encourages us to speak English as much as we can on campus. I think this really helped me with my speaking skills.

UMC is located in the centre of north Toronto - there's a big supermarket next to the school which was really convenient.

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我對該學校的評分

教學品質
學校設施
課外活動
學校地點
住宿
學習長度
11 周
學習日期
15 Jun 2015 - 4 Sep 2015
您會推薦這所學校嗎?

"Best experience in Canada"

Ariel Johh

I really liked UMC; it was my one my best experiences in Canada. The teachers were really friendly and helpful. I made friends with so many people from different countries. I have improved my English a lot. I now feel more confident about my speaking and writing skills.

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我對該學校的評分

教學品質
學校設施
課外活動
學校地點
住宿
學習長度
5 周
學習日期
8 Jun 2015 - 17 Jul 2015
您會推薦這所學校嗎?

"I really do not recommend this school"

louise FRANCOIS, 學生表格 法國

If your journey is less than 1 month, don't waste your time in this school. Everyone is nice but the quality of classes is not good. A lot of teachers were absent and during some classes we just played games and watched movies.

The social activities were organized during the class time and not during the weekend. There were no free activities during the weekend.

I reserved a one week super intensive class (30 courses) and I almost did not have any classes. The school didn't want to reimburse me.

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我對該學校的評分

教學品質
學校設施
課外活動
學校地點
學習長度
1 周
學習日期
3 Aug 2015 - 10 Aug 2015
您會推薦這所學校嗎?
這是一條認證過的評論。這名學生此前曾通過Language International預訂了該學校的課程。
UMC, Staff at Upper Madison College responded to this review.
27 August 2015

Hi Louise,

On behalf of UMC we would like to apologize for your unpleasant experience. We are sad to hear that you did not enjoy your time at UMC. Unfortunately, you came on a rare week. The week that you started, Monday was a Statuary Holiday, which is why you started on Tuesday, rather than on Monday, which your agent (Language International) informed you before you registered with the school. In addition, you arrived on the last week of the term, which is quite hectic. We have final exams, and activity day and a field trip. Which is probably why you feel there was not enough lessons.

We do not understand why you were expecting activities on the weekend because most schools do not provide such services. We apologize if you were misinformed.

In regards to teachers being absent, this did not happen as we had teachers conducting each class, each day.

Due to the circumstances, we offered you an extra day of classes to supplement the Statuary Holiday that you missed. Unfortunately, you decided not to come.

If you have any questions or concerns, please feel free to contact us at any time.

Thanks,

UMC Team

visa

簽證支持

我們無法代表學生申請簽證。但是,學校可以提供您有關您申請需要的資料。

您的錄取函將通過普通郵件免費寄往您的府上。如果想收快遞的話,我們將在您報名時收取 C$ 75。

航班及轉機

Please note that we do not book flights for our students. If you are researching airfare costs, we recommend using Kayak.com, a search engine that lets you compare flight options from your home country to 多倫多 based on your budget, schedule and preferences.

旅行保險

有了我們的健康及個人財產保險,出國讀書可以省一百個心。如果您與我們預定了課程,你可以購買一份涵蓋健康及個人財產損失的國際旅行保險。您在報名前必須購買一份保險。

瞭解我們更多的保險計畫 »

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questions

問題與答案

有疑問? 您可以從我們富有經驗的學生顧問, Upper Madison College 的工作人員及之前的學生獲得解答。

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